Similar to most other organisations, we are unable to give refunds for most events.

However if you are unable to attend an event which you have booked with us, please contact us as soon as possible as we may be able to offer a refund or a credit note in certain circumstances:

  • If we have sold out of tickets and we have people on a waiting list we can offer your ticket(s) to someone on the list. If we can sell your ticket(s) this way, you will receive a full refund minus an administration charge of £2 per ticket.
  • In some circumstances, we may be able to offer a credit note which can be used when booking online for other events.

Please contact us for more information about these options using our Contact form on the website.