In line with most other organisations, we are unable to give refunds for our events.
However if you are unable to attend an event which you have booked with us, please contact us as soon as possible as we may be able to offer a credit note in certain circumstances.
When booking for our Pods, please make sure that you can attend before booking as we regret that we cannot offer a refund. We may be able to move you to another Pod or another date given sufficient notice but we will charge an admin fee of £5 to cover our costs.
Our policy regarding our film events is that the show will go on wherever possible. Although we will make every effort to show our outdoor films outdoors, for your comfort and safety we may, as a last resort, show the film indoors. In this case, our policy is not to offer a refund, but may be able to offer a credit note useable against another outdoor film later in the year.
On rare occasions where we have to cancel a film, you will receive a full refund.
Please contact us if you require more information about this policy using our Contact form on the website.